diff --git a/src/data/knowledge-areas.json b/src/data/knowledge-areas.json index a770a3d..efa95d9 100644 --- a/src/data/knowledge-areas.json +++ b/src/data/knowledge-areas.json @@ -274,7 +274,21 @@ "order": 10, "color": "#F97316", "description": "识别影响或受项目影响的人员、团体或组织,分析其期望和影响,制定管理策略", - "processCount": 4 + "processCount": 4, + "tailoringFactors": [ + { + "title": "干系人多样性", + "description": "现有多少干系人?干系人群体中的文化多样性情况?" + }, + { + "title": "干系人关系的复杂性", + "description": "干系人群体内的关系有多复杂?干系人或干系人群体加入的网络越多,与其相关的信息或误传网络就越复杂。" + }, + { + "title": "沟通技术", + "description": "有哪些可用的沟通技术?为了实现该技术的最大价值,目前采用什么支持机制?" + } + ] } ] } diff --git a/src/data/processes.json b/src/data/processes.json index 764df86..83fd827 100644 --- a/src/data/processes.json +++ b/src/data/processes.json @@ -2319,9 +2319,24 @@ "knowledgeAreaId": "KA09", "processGroupId": "PG04", "order": 3, - "inputs": ["A008", "A076", "A057", "A004", "A079", "A067", "A005", "A006"], - "tools": ["TT001", "TT095", "TT008", "TT065", "TT067"], - "outputs": ["A088", "A068", "A091", "A053", "A078", "A077", "A075"], + "inputs": [ + { "id": "A008", "detail": [{ "label": "需求管理计划" }, { "label": "风险管理计划" }, { "label": "采购管理计划" }, { "label": "变更管理计划" }, { "label": "进度基准" }] }, + { "id": "A076", "detail": [{ "label": "假设日志" }, { "label": "需求文件" }, { "label": "需求跟踪矩阵" }, { "label": "里程碑清单" }, { "label": "风险登记册" }, { "label": "干系人登记册" }, { "label": "质量报告" }, { "label": "经验教训登记册" }] }, + "A057", "A004", "A079", "A067", "A005", "A006" + ], + "tools": [ + "TT001", + "TT095", + { "id": "TT008", "detail": [{ "label": "绩效审查" }, { "label": "挣值分析" }, { "label": "趋势分析" }] }, + "TT065", + "TT067" + ], + "outputs": [ + "A088", "A068", "A091", "A053", "A078", + { "id": "A008", "detail": [{ "label": "风险管理计划" }, { "label": "采购管理计划" }, { "label": "进度基准" }, { "label": "成本基准" }] }, + { "id": "A077", "detail": [{ "label": "经验教训登记册" }, { "label": "资源需求" }, { "label": "需求跟踪矩阵" }, { "label": "风险登记册" }, { "label": "干系人登记册" }] }, + "A075" + ], "w5h1": { "who": "PM主导,合同管理员参与", "what": "管理采购关系、监督合同绩效、实施必要的变更和纠偏,以及关闭合同", @@ -2340,9 +2355,24 @@ "knowledgeAreaId": "KA10", "processGroupId": "PG01", "order": 1, - "inputs": ["A001", "A002", "A008", "A076", "A004", "A005", "A006"], - "tools": ["TT001", "TT002", "TT008", "TT034", "TT032"], - "outputs": ["A064", "A053", "A078", "A077"], + "inputs": [ + "A001", "A002", + { "id": "A008", "detail": [{ "label": "沟通管理计划" }, { "label": "干系人参与计划" }] }, + { "id": "A076", "detail": [{ "label": "需求文件" }, { "label": "问题日志" }, { "label": "变更日志" }] }, + "A004", "A005", "A006" + ], + "tools": [ + "TT001", + { "id": "TT002", "detail": [{ "label": "问卷和调查" }, { "label": "头脑风暴" }] }, + { "id": "TT008", "detail": [{ "label": "干系人分析" }, { "label": "文件分析" }] }, + { "id": "TT034", "detail": [{ "label": "干系人映射分析和表现" }] }, + "TT032" + ], + "outputs": [ + "A064", "A053", "A078", + { "id": "A008", "detail": [{ "label": "需求管理计划" }, { "label": "沟通管理计划" }, { "label": "风险管理计划" }, { "label": "干系人参与计划" }] }, + { "id": "A077", "detail": [{ "label": "假设日志" }, { "label": "问题日志" }, { "label": "风险登记册" }] } + ], "w5h1": { "who": "PM主导,发起人及团队参与", "what": "定期识别项目相关方,分析和记录他们的利益、参与度、相互依赖性、影响力和对项目成功的潜在影响", @@ -2350,7 +2380,8 @@ "where": "组织内外部环境", "why": "使PM能够确定每个相关方的适当关注点,建立相关方参与策略的基础", "how": "专家判断+数据收集(问卷/头脑风暴)+数据分析(相关方分析/文件分析)+数据表现(相关方映射/权力利益方格)+会议" - } + }, + "purpose": "使项目团队能够建立对每个干系人或干系人群体的适度关注。本过程应根据需要在整个项目期间定期开展。" }, { "id": "P10.2", @@ -2360,8 +2391,20 @@ "knowledgeAreaId": "KA10", "processGroupId": "PG02", "order": 2, - "inputs": ["A001", "A008", "A076", "A004", "A005", "A006"], - "tools": ["TT001", "TT002", "TT008", "TT018", "TT034", "TT032"], + "inputs": [ + "A001", + { "id": "A008", "detail": [{ "label": "资源管理计划" }, { "label": "沟通管理计划" }, { "label": "风险管理计划" }] }, + { "id": "A076", "detail": [{ "label": "假设日志" }, { "label": "风险登记册" }, { "label": "干系人登记册" }, { "label": "项目进度计划" }, { "label": "变更日志" }, { "label": "问题日志" }] }, + "A004", "A005", "A006" + ], + "tools": [ + "TT001", + { "id": "TT002", "detail": [{ "label": "标杆对照" }] }, + { "id": "TT008", "detail": [{ "label": "假设条件和制约因素分析" }, { "label": "根本原因分析" }] }, + { "id": "TT018", "detail": [{ "label": "优先级排序/分级" }] }, + { "id": "TT034", "detail": [{ "label": "思维导图" }, { "label": "干系人参与度评估矩阵" }] }, + "TT032" + ], "outputs": ["A018"], "w5h1": { "who": "PM主导", @@ -2370,7 +2413,8 @@ "where": "项目规划会议中", "why": "提供与相关方进行有效互动的可行计划,有效调动相关方支持项目", "how": "专家判断+数据收集+数据分析(假设和制约因素分析/根本原因分析)+决策+数据表现(思维导图/相关方参与度评估矩阵)+会议" - } + }, + "purpose": "提供与干系人进行有效互动的可行计划。本过程应根据需要在整个项目期间定期开展。" }, { "id": "P10.3", @@ -2380,9 +2424,23 @@ "knowledgeAreaId": "KA10", "processGroupId": "PG03", "order": 3, - "inputs": ["A008", "A076", "A005", "A006"], - "tools": ["TT001", "TT088", "TT022", "TT100", "TT032"], - "outputs": ["A053", "A078", "A077"], + "inputs": [ + { "id": "A008", "detail": [{ "label": "沟通管理计划" }, { "label": "风险管理计划" }, { "label": "干系人参与计划" }, { "label": "变更管理计划" }] }, + { "id": "A076", "detail": [{ "label": "变更日志" }, { "label": "问题日志" }, { "label": "经验教训登记册" }, { "label": "干系人登记册" }] }, + "A005", "A006" + ], + "tools": [ + "TT001", + "TT088", + { "id": "TT022", "detail": [{ "label": "冲突管理" }, { "label": "文化意识" }, { "label": "谈判" }, { "label": "观察和交流" }, { "label": "政治意识" }] }, + "TT100", + "TT032" + ], + "outputs": [ + "A053", "A078", + { "id": "A008", "detail": [{ "label": "沟通管理计划" }, { "label": "干系人参与计划" }] }, + { "id": "A077", "detail": [{ "label": "变更日志" }, { "label": "问题日志" }, { "label": "经验教训登记册" }, { "label": "干系人登记册" }] } + ], "w5h1": { "who": "PM主导,团队成员参与", "what": "与相关方进行沟通和协作以满足其需求和期望、处理问题,并促进相关方合理参与", @@ -2390,7 +2448,8 @@ "where": "与相关方交互的各种场合", "why": "提高相关方支持度,降低阻力,显著提高项目成功的机会", "how": "专家判断+沟通技能+人际关系技能(冲突管理/文化意识/谈判/观察/政治意识)+基本规则+会议" - } + }, + "purpose": "尽可能提高干系人的支持度,并降低干系人的抵制程度。本过程需要在整个项目期间开展。" }, { "id": "P10.4", @@ -2400,9 +2459,24 @@ "knowledgeAreaId": "KA10", "processGroupId": "PG04", "order": 4, - "inputs": ["A008", "A076", "A067", "A005", "A006"], - "tools": ["TT008", "TT018", "TT034", "TT022", "TT088", "TT032"], - "outputs": ["A068", "A053", "A078", "A077"], + "inputs": [ + { "id": "A008", "detail": [{ "label": "资源管理计划" }, { "label": "沟通管理计划" }, { "label": "干系人参与计划" }] }, + { "id": "A076", "detail": [{ "label": "问题日志" }, { "label": "经验教训登记册" }, { "label": "项目沟通记录" }, { "label": "风险登记册" }, { "label": "干系人登记册" }] }, + "A067", "A005", "A006" + ], + "tools": [ + { "id": "TT008", "detail": [{ "label": "备选方案分析" }, { "label": "根本原因分析" }, { "label": "干系人分析" }] }, + { "id": "TT018", "detail": [{ "label": "多标准决策分析" }, { "label": "投票" }] }, + { "id": "TT034", "detail": [{ "label": "干系人参与度评估矩阵" }] }, + { "id": "TT022", "detail": [{ "label": "积极倾听" }, { "label": "文化意识" }, { "label": "领导力" }, { "label": "人际交往" }, { "label": "政治意识" }] }, + { "id": "TT088", "detail": [{ "label": "反馈" }, { "label": "演示" }] }, + "TT032" + ], + "outputs": [ + "A068", "A053", "A078", + { "id": "A008", "detail": [{ "label": "资源管理计划" }, { "label": "沟通管理计划" }, { "label": "干系人参与计划" }] }, + { "id": "A077", "detail": [{ "label": "问题日志" }, { "label": "经验教训登记册" }, { "label": "风险登记册" }, { "label": "干系人登记册" }] } + ], "w5h1": { "who": "PM主导", "what": "监督项目相关方关系,并通过修订参与策略和计划来引导相关方合理参与项目", @@ -2410,7 +2484,8 @@ "where": "项目管理层面、相关方审查会议", "why": "随着项目进展和环境变化,维持并提升相关方参与活动的效率和效果", "how": "数据分析(备选方案分析/根本原因分析/相关方分析)+决策+数据表现(相关方参与度评估矩阵)+沟通技能+人际关系技能+会议" - } + }, + "purpose": "随着项目进展和环境变化,维持或提升干系人参与活动的效率和效果。本过程需要在整个项目期间开展。" } ] }